Orders to be delivered by Christmas 2018, especially if they are a present need to be placed by no later than mid to late August to allow successful delivery. Any questions or for full details, please call 07720 647321
Kenwood Chef and Major Food Mixers are becoming increasingly popular and at Kenmix Engineering, at least 150 machines pass through the workshop on an annual basis.
Frequently Asked Questions Are
Do I have my machine repaired or shall I buy a new one? / What are the advantages of having my machine reconditioned? / Is it cost effective?
This is purely down to personal choice. Most machines that come into the workshop hold sentimental value. (It was mums or nans or an aunts. A wedding gift, an anniversary present...........)
These machines are so fantastically, in fact over engineered which is why they work even after so many years. Like anything, particularly if it has a plug fitted, there comes a time where the appliance needs attention, sometimes it even needs replacing. Not the case with the Vintage Kenwood Food Mixer!! These can in most cases be 100% successfully, given many more years new use.
These machines are easy to repair and recondition to a professional and if this work is carried out by a professional, meaning an organisation or business that concentrates on nothing else but, they could be good for another 10, 20 years and they will still possibly be repairable after that.
Cost effectiveness could depend on sentimentality and personal preference. These machines were designed, manufactured and assembled in the UK.
The machines that have been sent into the workshop for repair because they have been purchased as working and aren't functioning correctly are numerous. Conversations are held regularly.
For the machine to be functioning correctly and fit for it's purpose, it must have the following.
Undamaged motor components. If it smokes under load, it needs repairing.
Rotation on the planetary hub. If it doesn't rotate, it needs repairing.
Base feet, good ones. If it doesn't, it may burn out under load. Repairable but could be avoidable.
A compliant power lead and plug rated both cable and fuse at 6 amps and 5 amps respectively.
It should run at all speeds from min to max. If it doesn't, it needs attention.
Be careful when purchasing secondhand machines. Avoid 'for spares or repairs' unless you are considering either reconditioning yourself or having the machine reconditioned or you could be disappointed. Seller Refurbished doesn't always mean fully refurbished and without being tested, it could be deemed as unsafe. Most seller refurbished will come with little or no warranty. With Kenmix Engineering, you receive a 12 month warranty and portable appliance test as standard.
Try to avoid purchasing a machine without tools or a bowl. The machine should have at least a whisk and a 'K' Beater and a bowl. Anything other than this and the above specs, could cost more money than is budgeted for. Price guidances for secondhand / used machines are difficult but there is a limit one should spend on a risk.
Further to the announcement earlier in the year regarding chrome plating, this has proven to be a success and samples have been provided which have passed quality inspection.
This now means that as an additional service to the reconditioning process, chrome re-plating is available at an extra cost so therefore by customer choice and discretion.
Also, the mixing tools (whisk, beater and dough hook) can be chrome plated, thus rendering them as dishwasher safe where they will not blacken.
The following details highlight the various prices
Whisk £12.89. Beater £13.68, Dough Hook £11.79.
All 3 tools at the same time £35.65
a700a, 700b and 700d Chefs, 706a, 706b and 706d Majors complete set of chrome plated parts Liquidiser Spigot and Plate, Gearbox Bottom (Grease Filler Screw), Juice Outlet Screw, Head Lift Button, Slow Speed Nurled, Screw, Bowl Tension Springs) The whole Set £72.85
All 701, 702, 703, 707 and 717 Chefs and Majors Liquidiser Spigot and Plate) £28.70
Turnaround time from receipt of parts, 7-14 days if parts are sent in for re-plating or if opting for this service when machines are being reconditioned, turnaround time could extend the timescale by a day or two.
The prices above are for the stripping of the original plating, re-polishing pre-plate and re-plating.
Due to the extensive work involved in this process, discounts are not available as negotiations have been made for the best available service and price. This process involves 4 seperate operations. Caustic stripping, High Speed Polishing, Electroplating and 3 of the 4 are a subcontracted service.
Chrome Plating is not available for machine body parts.
Re-plating is also unavailable for the planetary hubs due to the initial metal being unsuitable for plating. Stove Silver Enamelling is available at £16.40 each.
CLEAR METALLIC LACQUERING
Not all paints can have metallic pigment mixed in with the main colour as this can cause milkiness or change the colour completely. Up to now, although metallics come in a wide range of colours, they are limited to around 250 - 300.
With experimental help and testing with our paint supplier, it has now been possible to introduce a clear metallic lacquer which will allow virtually every colour to be clear metallic lacquered, even yellow, orange to produce either a heavy or light metallic finish. Please ask for more details. Not Suitable for cream or white until further testing by spray application has taken place.
MOTOR REPAIR KITS
Repair kits are no longer available for sale. These can be easily sourced by visiting www.lanas-kenwood-spares.co.uk
MOTOR RE-DEVELOPMENT AND RECONDITIONING
The re-design and re-engineering of the a700a and a700b motor control board is now complete. This design is patent pending and is a Kenmix Engineering design.
The wiring and components on these models more often than not, will be tired, with cracked or pliable wire sheathing, exhausted or blown components and by todays standards, could be deemed unsafe.
There are repair kits available for these machines but unless you have well above basic electronic and soldering skills, this could be an unwelcome task.
Kenmix Engineerings reconditioning of these motors offers a newly developed circuitry and a 12 month warranty and if the motor is sent in still attached to the appliance, the appliance will also be PATested.
Please ask for more details
a700a, b or d in trouble because the planetary hub gear has shattered???
Do not despair as a replacement gear can be re-engineered to fit your machine with precision and it 'will' get you out of trouble.
Please ask for more details.
The Kenwood Chefs 701, 702, 703 and Major 707 and 717c gearboxes have a clutch mechanism and sometimes within the gearbox, a plastic pinion drive gear.
This particular gear can sometimes fail and will completely shut down your machine. Extensive research with another company has brought a virtually bomb proof re-designed and re-engineered gearbox which involves removing the clutch gear and linkage and will bring your machine up to current day design used from the 901 models, right up to the brand new machines. The gears used are stronger, giving more torgue and reliability.
This has also proved in most cases to quieten the gearbox in use. Please see price list.
HOW DO I DETERMINE IF MY MIXER HAS A PLASTIC PINION GEAR ???
The 701, 702, 703, 707 and 717 gearboxes vary depending upon date/year of manufacture and is easy to determine. If the gearbox belt drive pulley is plastic, the pinion gear is almost certainly aluminium. If the gearbox belt drive pulley is aluminium, then the pinion gear is almost certainly plastic.
If your machine has grey or powder blue plastic parts, it is almost certain that the planetary hub gear and pinion gears are plastic.
You as the customer are not obliged to have any gear upgrade carried out but should you wish to opt out of this service, your machine will still be warranteed for 36 months but not to include the gearbox. this will be explained in more detail during any correspondance
Unit A27 The Sanderson Centre
Workshop/Office 7.30am - 1.00pm
Workshop/Office 1.30pm - 6.30pm
Workshop/Ofice 9.30am - 3.30pm
EMAIL AND TELEPHONE ENQUIRIES RECEIVED OUT OF THESE HOURS MAY NOT BE ANSWERED UNTIL THE NEXT WORKING DAY.
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