The elite service offers you a 5 year warranty on all serviced applainces and a 7 year warranty on all restorations and your warranty will be documented. You will receive a copy with your machine on return after works are complete.
Commercial warrantys are for a period of 1 year only
Your applaince will be given a 2nd ID (Serial No.) in addition to the original serial no. This is also your works order no. (Job no.) and will remain on file for easy traceability throughout the duration of the warranty
Your warranty will be voided if you do not run your machine at the recommended speeds, you abuse the ability of your machine or overload it. The warranty will also be voided in the event of attempt to self repair in the unlikely event of failure. The warranty does not cover paint chips, scratches, broken bowls, outlet covers or other removable parts or wear and tear. The warranty is purely for mechanical and electrical breakdown and it doesn't cover any broken parts. It also does not cover secondhand attachments, only refurbished attachments. In the event that your applaince should fail, the logistics costs for the first 6 months will be the responsibility of Kenmix Engineering. You will be responsible for the cost of shipping to and from the workshop should your appliance fail after the 6 months period. In this instance, you only pay for shipping and broken parts unless otherwise stated and all labour time to repair your appliance will be free of charge. Any replacement parts fitted during the service or restoration including motor brushes, motor mounts, power lead and plug (excluding fuse) and motor components are included in the warranty and will be replaced free of charge in the unlikely event they should become defective or fail. Any replacement parts at time of works will also be covered by the warranty.