The Reconditioned Kenwood Chef By Kenmix Engineering
  The Reconditioned Kenwood Chef             By Kenmix Engineering

Warranty and After Sales

Our Elite Service offers you a 3 year warranty on any work we carry out and your warranty will be documented and you will receive a copy with your machine on return after works are complete

 

Your applaince will be given a 2nd ID (Serial No.) in addition to the original serial no. This is also your works order no. (Job no.) and will remain on file for easy traceability throughout the duration of the life of your appliance.

 

Your warranty will be voided if you do not run your machine at the recommended speeds, you abuse the ability of your machine or overload it. The warranty will also be voided in the event of attempt to self repair in the unlikely event of failure. The warranty does not cover paint chips, scratches, broken bowls, outlet covers or other removable parts or wear and tear. The warranty is purely for mechanical and electrical breakdown and it doesn't cover any broken parts. It also does not cover secondhand attachments, only refurbished attachments. You will be responsible for the cost of shipping to and from the workshop should your appliance unlikely fail. In this instance, you only pay for shipping and broken parts unless otherwise stated and all labour time to repair your appliance will be free of charge.

Your warranty will be down graded to either 3, 6 or 12 months if you use your machine within a commercial or industrial environment without notifying the engineer on placing your order.

Should you send a machine for reconditioning and the pinion or planetary gears are plastic. You will be offered an upgrade to metal and should you opt out of this offer, your gearbox will not be covered within the warranty but repairs on failure will be free providing the customer pays the shipping costs.

 

Warranty extension is available to 5 years for £29.99. This must be added to your work sheet at time of order but will not be charged until work to your appliance is complete and will be added to your final invoice. Please ask for this at the time of placing your order.

 

 

Business Hours

Kenmix Engineering

Unit A100 The Sanderson Centre

Lees Lane

Gosport

Hampshire

PO12 3UL

 

07720 647321

kenmixengineering@hotmail.co.uk

Monday - Friday

Workshop/Office 11am - 7.00pm

Visiting hours by appointment only

12pm - 5pm Mondsy - Ssaturday

Satuday

Workshop/Ofice 11am - 6pm

Customer deliveries

11am - 5pm Monday - Saturday

EMAIL AND TELEPHONE ENQUIRIES RECEIVED OUT OF THESE HOURS MAY NOT BE ANSWERED UNTIL THE NEXT WORKING DAY.

All text content of this website has been created by Kenmix Engineering and all photographic content is of work carried out by Kenmix Engineering. Under no circumstances will Kenmix Engineering authorise use of any of this content on any other website or advertising structure, unless otherwise agreed.

 Kenmix Engineering is a Sole Trader Company and is not associated with any other Restoration organisation.

Website Copyright Kenmix Engineering 2011

Infringement will result in legal action